Project management and customer service
Our best rated and multi-lingual customer support team is available to support you anywhere in the world.
Hands on Project Management
Our highly experienced Project Managers can be as hands on as you need for each project:
- 10 + years experience in deal management
- Rated 4.9/5 on Capterra
- Available to support your team anywhere in the world
- 24/7, 365 Support
- Quick response times
Key Project Management Tasks
Our Support team can assist you with all areas of your M&A deal process
Uploading documents
Uploading documents to your data room, whether that be via the SharePoint link or drag and drop.
VDR structuring
Both manual and automated data tree structure creation.
Managing users
Adding users, creating user groups and setting in-depth document permission levels.
Document renaming
Bulk renaming of both documents and folders within your dataroom.
Bespoke reporting
Providing bespoke reports and performing custom requests.
Post-deal compliance archives
The creation and despatch of encrypted dataroom archives to multiple parties if required.
“The proactivity you show throughout the build and live phases really helps us to concentrate on running our project. In particular, your immediate response times to our requests and problem-solving abilities when issues arise are reasons we enjoy working with you. We really get the feeling that you understand our processes, the way we work and want to be part of the deal team”
ENERCON GLOBAL GmbH
“We would like to thank you for a smooth and very professional process. Your availability has been highly appreciated, and something that we’re very thankful for. We will definitely keep you in mind for future transactions.“
GANGSTED Advokatfirma
“The excellent data room service was essential to our successful transaction.“
HSBC
“We were pleased with the responsive support team and want to thank Imprima for their customer-centric approach.”
CASE Corporate Finance – Frankfurt
“We really appreciated your flexibility and high-quality service throughout the transaction, especially your quick responses and turnarounds to our requests.”
MORGAN STANLEY
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Make an appointment with a member of our team
“When we went into this project, we wanted to partner with a company we could have a long-term relationship with. We found the perfect partners in Imprima. Excellent support and stable platform.”
ROTHSCHILD
“From a technical point of view, I found your platform very functional, but my main compliments are to your support team. All the problems that I reported were solved in a timely manner.”
KPMG ADVISORY AG Wien
“The Imprima VDR platform was always quick and reliable for us and our clients. The team’s ‘hands on’ and client-oriented approach allowed us to lean on them throughout the entire project. The Imprima Service Team responded quickly and precisely at all times and we at Unicredit really appreciated this.”
UNICREDIT
“Although the tool is important, the team are as important (or more so) and in my opinion that’s one of the strengths of Imprima. For the project you were of tremendous help to us. Again, for us the service is equally as important as the tool.”
LA CAIXA
“Regarding our experience with Imprima VDR, we are very satisfied with your services – very user-friendly and time-efficient. Your service is particularly good for a complicated M&A transaction. We will definitely consider engaging your services again for some future projects and recommend Imprima VDR to our partners.”
APM TERMINALS